Help ... I need some wine
"There are over 1,000 wines available on the Laithwaites site. With hundreds of medal winners among them - and numerous awards for customer service - we are the best place to buy wine online. Below are a few pointers to help get you started ... remember, if you're really stuck you can always call us on 0870 066 5689."
Please choose a help category below:
Payment
You can pay by -
- Maestro (Switch)
- Visa
- Mastercard
- Diners
- Connect
- American Express
We do not accept Solo or Electron.
Is it safe to give my bank account or card details online?
Yes, Laithwaites is a BT Trustwise secure site - we use the latest encryption methods to transfer information across the internet in the most secure way available.
You can also redeem any vouchers online too. Just follow the prompts during checkout.
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"If you're not fully delighted with any wine, we'll come and collect it and give you your money back. No quibbles, no fuss. Just give us a call." (Weekdays: 8am-11pm, weekends: 8am-9pm) or click here and email us your instructions.
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Help ... how do I buy wine online?
The easiest way to shop for wine online is to click on our latest offers featured on the home page, or use the tabs across the top of each page. If you know the name or style of wine you like (e.g. Rioja), simply type it into our Wine Search facility. You can also click on the options listed on the right hand side of each page. Here in the Help section, you can find the answers to lots of technical questions ... sometimes it's easier to talk to someone; just call us on 0870 066 5689 and we promise you'll get through to a real, friendly person! Read more
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